About us

Fone-Alarm Installations Ltd. FAI, was formed in 1978 to serve the Rail Industry. The head office in Reigate is within easy reach of the M25 and with satellite offices in the UK, national cover is available. The Company's primary aim is to provide customers with a first class, fully integrated installation service offering an extensive range of security and communications products to include Public Address, CCTV, Customer Information, Telephone and Access Systems.

Who are Fone-Alarm Installations Ltd?
  • A Private Limited Company. Formed in 1978
  • We are Communication and Electrical Engineers
  • Our head office and warehouse is located in Reigate Surrey
  • We employ 43 full time staff
What do Fone- Alarm Installations provide?

We design, install, test and commission Communications and Electrical Systems, including:
  • Customer Information Systems
  • Public Address
  • Help Points
  • Ticket Vending Machines, Smartcard Validators
  • Closed Circuit Television
  • Telephone concentrators and SPTs
  • Structured Cabling, including CAT6, Fibre and Copper
  • Electrical Load Tests and Analysis
  • Building , Security and Emergency Lighting
  • Electrical works associated with Communications Systems
  • Security & Door Entry Systems
General
  • Project  Management
  • Network Rail Principal Contractor for Major Projects
  • Civil’s Ground Works
  • Maintenance
  • We market the FAI-Kestrel Hawk Telephone Concentrator and KETS system
Key Personnel
  • Managing Director- Michael Creasey
  • Marketing  Director- John Horner
  • Contracts Director- Steve Wasson
  • Office Manager - Michael Bundock
  • Compliance Manager- Patricia Thomson
  • Contract Manager- Andrew Card
  • Contract Manager- Peter Cumlin
  • Contract Manager - James Fisher
Company Accreditations
  • Members of the National Inspection Council for Electrical Installation Contracting (NICEIC)
  • BS EN ISO 9001 – 2008 Quality Management System registered with BSI
  • Registered under the RISQS scheme registration number 028790
  • Network Rail Licensed Principal Contractor
Major Contracts - Comm's
  • GTR - Preferred CIS installer for over 15 years.
  • GTR - Communications Equipment Maintenance
  • GTR - CIS renewals at over 50 stations
  • GTR - Communications Equipment Cabinet (CEC) upgrades
  • Arriva Train Wales - CIS Installations 156 Stations
  • ATW - CIS/PA/CCTV Maintenance
  • LUL - Connect Project covering 80 stations
  • London Midland - CIS/PA upgrade at 90 stations
  • Network Rail - CIS replacement at 12 major stations
  • Southeastern – Communications Equipment Maintenance
  • LUL - Kings Cross Northern T/Hall Installation of CCTV/PA/HP/ Control System
  • London Midland - Help Point upgrade 147 stations    
Major Contracts - Electrical
  • GTR - Electrical Distribution Upgrades
  • London Midland - Car Park Lighting
  • London Midland - Various station lighting upgrades
  • LUL - Emergency Lighting
  • Croydon Council - Emergency Lighting
  • Electrical Designs, Electrical Load Analysis, IEE Testing
Reasons for Success
  • Flat company structure allowing rapid communications throughout the company
  • A well trained and continually assessed workforce
  • Specialist communication and electrical skills
  • In-house design
  • Speedy response to customer requirements
  • Working in partnership with our key suppliers including Kestrel Telecom, ASL, Infotec, Gai-tronics, Teleque, Scheidt and Bachmann, JCdecaux
FAI Customer Commitment
  • FAI is committed to all our customers to ensure that our works are completed within budget, on time and carried out to a high level of Quality & Safety.
  • Our vision is to continue to offer our customers turn key projects while enhancing and adding to the services we provide.
  • We will continue to work in conjunction with our suppliers to provide improved and new technologies
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