Latest News

December 2016 - We are pleased to announce that we have gained registration by BSI of our Environmental Management System.
We now operate an Environmental Management System which complies with the requirements of ISO 14001:2015

Kestrel Emergency Telephone System (KETS)

An alternative to PETS 1 & 2, KETS has been developed by Fone-Alarm, Kestrel and Gai-Tronics to provide a fully functional emergency telephone system for Network Rail. The KETS system has been engineered to meet the standards of such applications while providing simpler installation, enhanced operation and lower maintenance. The initial investment and projected whole life span of the KETS would allow significant savings over existing similar products. The outstation telephone utilises the Gai-Tronics Titan Telephone fitted with a KETS control board designed by Kestrel and supplied by Gai-Tronics.

For more information click here or contact us.

December 2016

FAI has recently completed enabling works for 28 Ticket Vending Machines (TVM) installations at various stations throughout the London Midland network.  Our scope of works involved the design and installation of civils ground works, the installation of electrical and communications cables and the installation of TVM canopies. We also assisted the TVM provider with final testing and commissioning.  The delivery of the works were undertaken in a very short time frame as the contract award was early August 2016, however the works were delivered on time and within budget.

Fone-Alarm Installations Ltd are pleased to announce that we have won a contract with Network Rail to act as Priciple Contractor for the renewals  of Station Information & Security Systems (SISS) in the Sussex region.
The two year project will see the renewal of life expired CRT, TFT and LED displays, the renewal of life expired PA systems and speakers, and the replacement of the current control system at 163 stations.
August 2016

The second phase of works at Abbey Wood has been completed with FAI installing PAVA, CIS, CCTV, DOO and Help Points on the newly built platforms.
Abbey Wood forms part of the South East Station Project (North-South Split). The station shall be completely demolished and rebuilt to accommodate new Crossrail Lines.
As part of the new infrastructure scope of works, a new North Kent Line island platform has been built. Platform 1 opened in February and platform 2, shown here during construction, opened in August.

July 2016

Congratulations from all the staff to John Hazell who has retired this month.
After 25 years of dedicated service John Hazell has now commenced a well-earned rest.  John's colleagues expressed their thanks to him for all that they have learned from him and reiterated how they have enjoyed working with him throughout his time at FAI.      
Pictured is our MD Michael Creasey giving John a suitable chair to rest upon after all his hard work,  along with a presentation of champagne and a watch. We hope John will be able to relax and enjoy his retirement.  

Fone Alarm Installations is proud to announce that we have completed the design and installation of  CIS and PA Text to Speech (TTS) at 174 stations on behalf of Arriva Trains Wales as part of the NSIP programme. The works were undertaken throughout Wales with the TTS displays provided by Infotec for the project.  Dispite many logistical issues the works were completed to programme.  Wales now has  modern CIS display information available at all of its stations.


Fone-Alarm Installations have recently completed the design and installation of Solar Powered GSM Help Points at 11 stations on behalf of Govia Thames Link Rail. Although the time scales were very tight, the project was delivered on time and within budget.

December 2015
Rochester station opened on 13th December.
A completely new build station, FAI were responsible for the installation of PA, CIS, PHP and CCTV systems.

Our expert installation teams installed sixty eight cameras, eighty eight loudspeakers, twenty two CIS screens and four help points with associated cables and head-end equipment including five equipment racks in three separate communication equipment rooms.

November 2015

Cable termination and testing to FTN standards, both fibre and copper cables. 

At Immingham Port near Grimsby a new road bridge is to be installed below the existing freight line feeding the port's petrochemical plant and power station.

Our teams worked day and night to allow the diversion of trackside cables.

We have completed the installation of 84 new Passenger Information Displays at tram stops in Sheffield. The project involved the installation of bases, duct routes, cabling, posts and displays at 44 tram stops, the tram network is owned by South Yorkshire Passenger Transport Executive and operated by Supertram.

We were awarded a framework agreement with London Midland for minor works on their stations.
Completed projects include;
  •  Installation of Radio Public Address at 23 sites for GT Rail.
  • Upgrade of CIS at several stations including High Brooms, St Leonards Warrior Square and Frant stations.
  • Upgrade of CIS and installation of power at four stations in north Kent and five stations in south Kent.
  • Installation of CIS at St Pancras Station
Completed projects include the installation of CIS displays at Wadhurst and Battle on the Hastings line for Southeastern, the PA renewals at Llandudno station for ATW and the TVM works for London Midland.
We were also pleased to have completed the CIS & PA upgrades, intended for First Capital Connect, in time for the franchise change to GT Rail.

We also completed the installation of CIS displays and PA at Finsbury Park station, Hatfield station, Stevenage station and Luton Airport Parkway for Great Northern/Thameslink and at Hassocks Station we have installed additional PA speakers.

We have completed the relocation of station communications assets at Abbey Wood station for Balfour Beatty and PA renewals at Cardiff Queen Street for Arriva Trains Wales. 

We also completed the installation of CIS displays and PA at Stonegate, Robertsbridge, Morden and Crowhurst stations on the Hastings Line for Southeastern.

We have completed the Ticket Vending Machine (TVM) enabling works at 14 stations and CIS installations at 15 stations for London Midland.
We have also received approval from Network Rail to proceed with the development of an addition to the FAI-Kestrel suite of products - the iLTU. This will allow the active addressing of the telephone circuit connected to the Kestrel Emergency Telephone System (KETS) at each individual Automatic Half-Barrier level crossing. For more information please contact Reg Athill at
We completed the Balcombe Bi-directional Signaling SPT migration works for Kier. The works involved terminating and testing trackside cabling to FTN standards and the migration of 17 existing SPTs along a 10 mile stretch of track onto the new cables.

We also completed the installation of CIS displays and PA at Finsbury Park station, Hatfield station, Stevenage station and Luton Airport Parkway for Great Northern/Thameslink and at Hassocks Station we have installed additional PA speakers.

In July, following a competative tender, we were the preferred bidder for South West Trains GRIP 1-3 SISS Renewals project. Which involves surveys at 172 stations.
Completed projects in July include;
  • Rhymney Park & Ride extension works.
  • PA upgrades at Harpenden, Kentish Town and Luton station for First Capital Connect.
  • Seventeen CIS upgrades and renewals for London Midland including the Marston Vale line, which up to now had no visual Customer Information.
We successfully completed the replacement of life expired CRT (Cathode Ray Tube) passenger information displays at 54 stations in Sussex for Network Rail and 35 stations for Southeastern railway. Once again, major projects delivered on time and within budget.       
We also completed the installation of sixteen LED displays in the main station concourse of Newcastle Station for Miller Construction. The displays weighed in total 1221kg and the install was completed within one week. Quite a challenge installing such a complex structure within a busy working station!
In the Portico area we installed six uprights with two LED displays on each. The uprights also incorporated PA, CCTV and lighting.

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